Privacy Policy
This page explains how Despatchly expects to handle personal information when people contact us or use the platform.
This page explains how Despatchly expects to handle personal information when people contact us or use the platform.
Last updated: 20 June 2026
We may collect contact details you provide through enquiries, demo requests, support conversations, or account setup. Platform customers may also store operational data such as users, engineers, tickets, documents, expenses, and fleet records.
Information is used to respond to enquiries, provide the Despatchly service, support users, improve the platform, and meet legal or security obligations.
We do not sell personal information. Data may be processed by trusted service providers where needed to run hosting, email, support, analytics, security, and business systems.
We keep information only for as long as needed for the purpose it was collected, unless a longer retention period is required by law, contract, accounting, or security requirements.
You can contact us to ask about access, correction, deletion, or restriction of personal data where those rights apply.
For privacy questions, email enquiries@despatchly.co.uk.