Field engineer dispatch without the daily scramble.

Despatchly brings tickets, engineers, schedules, maps, mobile forms, expenses, documents, and fleet workflows into one focused platform for service teams.

Built for UK field service teams planning remote engineers.

One place for the operational details that decide the day.

Despatchly is designed around the practical work of scheduling engineers, keeping teams informed, and making mobile job completion easier to trust.

Engineer scheduling

Plan field visits around availability, leave, working hours, locations, and ticket status.

Mobile job workflows

Give engineers the job details, forms, photos, signatures, notes, and completion templates they need on site.

UK map visibility

See open tickets and engineers on a map so schedulers can make better routing decisions.

Expenses and receipts

Let engineers capture receipts, scan available details, submit claims, and route them through review.

Documents and knowledge

Publish company documents, support guides, how-tos, and site information for teams in the field.

Fleet workflows

Support vehicle details, audits, accident templates, on-hire checks, insurance, and fleet reporting.

See the platform and mobile app in motion.

Watch quick product walkthroughs showing the desktop control room and the engineer mobile experience for tickets, maps, templates, expenses, fleet, documents, and stock workflows.

Built to connect with the systems around your field team.

Despatchly is being shaped around integrations for ticket platforms, accounts software, courier delivery workflows, fuel cards, HMRC reporting, and engineer mobile apps.

Integrations roadmapAutoTask, HaloPSA, Xero, QuickBooks, Sage, DHL, UPS, DPD, All Star, Shell Fleet, and more.View integrations

From ticket intake to completion evidence.

The platform is being built for the full job cycle: ticket visibility, scheduling decisions, mobile engineer actions, manager review, and business reporting.

1

Plan the work

View tickets, availability, leave, locations, and engineer workload before assigning jobs.

2

Support the engineer

Send job details, documents, templates, fleet forms, and mobile actions to the field.

3

Close the loop

Collect completion notes, photos, signatures, expenses, and reporting data in one workflow.

Built for teams that need visibility before the phone starts ringing.

Despatchly keeps the scheduler, manager, engineer, and accounts workflow connected without making field staff fight through unnecessary screens.

MapTicket and engineer location context for better assignment decisions.
FormsConfigurable templates for close-out, audits, hire checks, and satisfaction.
MobileEngineer-facing workflows for tickets, documents, expenses, and fleet tasks.
ReviewManager and accounts approval flows for claims and operational records.

Ready to make dispatch calmer?

Tell us how your field team works today and we will show how Despatchly can support scheduling, engineer mobile workflows, expenses, documents, and fleet processes.

Start the conversation